Terms and Conditions of Sale

Effective date: 30 September 2026

These Terms and Conditions of Sale apply to all orders and commercial transactions conducted through wholesaleclearanceoutlet.co.uk. By placing an order, the buyer confirms they have read, understood and accepted these conditions in full. These terms apply to buyers in the United Kingdom, Ireland, the Isle of Man, Jersey and Guernsey.

In these terms, a business buyer is a buyer purchasing for the purposes of a trade, business or profession, and a consumer is an individual buying wholly or mainly for purposes outside their trade, business or profession. Where these terms give a consumer rights or protections under the law of the United Kingdom, those rights apply to consumers only.

1. General provisions

All products supplied by wholesaleclearanceoutlet.co.uk originate from liquidation, overstock, surplus and distribution clearance channels. Items may be brand new and factory sealed, new with original tags, new with opened packaging, or return-grade stock. Condition of goods is disclosed on the product listing and in the manifest provided before every purchase. Variations in packaging, labelling or cosmetic presentation are standard in liquidation and wholesale trade and, to the extent permitted by law, do not constitute a product defect.

wholesaleclearanceoutlet.co.uk takes reasonable steps to ensure that all manifests and condition disclosures are accurate at the time of listing. Buyers are encouraged to review all available product information and contact our team with specific questions before placing an order.

2. Orders and payment commitment

An order is not confirmed or reserved until full cleared payment has been received in our account. We do not hold stock against unpaid or partially paid orders. Orders where payment has not cleared within the agreed timeframe may be cancelled and the stock returned to available inventory.

For large volume orders, multi-pallet purchases and orders leaving the United Kingdom, buyers are encouraged to contact our team before placing an order to confirm stock availability, freight costs and any documentation specific to their location and order size.

3. Accepted payment methods

wholesaleclearanceoutlet.co.uk accepts payment exclusively by Direct Bank Transfer and Revolut. No other payment methods are accepted. Card payments, PayPal, cash on delivery and cryptocurrency are not available.

All prices are in GBP. Payment instructions specific to your order are communicated by email or direct message after order confirmation. Buyers outside the United Kingdom should confirm transfer details and any applicable bank fees with our team before initiating payment, to avoid delays in order processing. Any currency conversion charge applied by the buyer’s bank or payment provider is the buyer’s responsibility.

An order is considered firm only after full payment has been received and cleared in our account.

4. Invoicing

Invoices are issued after payment has been received and fully cleared in our account. Invoices are not issued before payment.

Buyers who need specific invoice details for accounting purposes should tell us at the time of ordering so the correct documentation can be prepared. For orders leaving the United Kingdom, a commercial invoice and packing list for customs clearance purposes are issued separately from the sales invoice and are available on request.

5. Sales, returns and statutory rights

Business buyers. All pallet sales to business buyers are final. Full manifests and condition disclosures are provided before every purchase, and buyers are encouraged to review all product information and direct any questions to our team before ordering. No returns or refunds are accepted after delivery. Placing an order confirms the business buyer’s acceptance of these conditions in full.

The only exception applies where wholesaleclearanceoutlet.co.uk has made a material error in the manifest, or has dispatched incorrect stock relative to what was confirmed in writing before purchase. Any such claim must be raised within 48 hours of delivery, with full photographic evidence of the discrepancy. Claims raised outside this window will not be accepted from business buyers.

Consumers. Nothing in these terms affects the statutory rights of a consumer, including rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where a consumer has a statutory right to cancel a distance contract or to a remedy for goods that are faulty or not as described, the consumer should contact us within the statutory period using the details in section 17. The condition of goods disclosed on the product listing and in the manifest forms part of the description of the goods. The 48-hour claim window in this section does not limit a consumer’s statutory rights.

6. Shipping and delivery

wholesaleclearanceoutlet.co.uk delivers across the United Kingdom, Ireland, the Isle of Man, Jersey and Guernsey. Orders are dispatched within 1 to 3 business days of order confirmation from our Poole, Dorset warehouse. All pallets are professionally wrapped, secured on freight pallets and insured from dispatch to the nominated delivery address. Tracking is provided on every shipment.

All delivery timeframes are estimates only. To the extent permitted by law, wholesaleclearanceoutlet.co.uk is not liable for delays caused by freight carriers, customs authorities, weather events, public holidays or any other circumstances outside our direct control. Where significant delays occur, we will communicate updates directly to the buyer.

wholesaleclearanceoutlet.co.uk operates entirely online. No local collection, warehouse visits or in-person purchases are available under any circumstances. Buyers placing full truckload or multi-truckload orders may contact us directly, before placing the order, to discuss collection arrangements as a specific exception to this policy.

7. Kerbside delivery

All pallet deliveries are made to the kerbside at the nominated delivery address. The buyer is responsible for arranging unloading and moving the stock from that point. wholesaleclearanceoutlet.co.uk and its freight partners are not responsible for carrying pallets inside premises or positioning stock beyond the kerbside delivery point. Buyers should ensure that appropriate equipment and personnel are available to receive the pallet at the time of scheduled arrival.

8. Freight insurance

All standard shipments are insured from dispatch to the nominated delivery address. For high-value orders, additional insurance cover is available on request before dispatch. Transit insurance claims for loss, theft or damage must be raised within the timeframes specified by the relevant freight carrier. wholesaleclearanceoutlet.co.uk will provide the documentation required to support a legitimate transit insurance claim.

9. Import duties, taxes and customs

For orders leaving the United Kingdom, all applicable import duties, customs fees, taxes and VAT charged in the destination country are the responsibility of the buyer.

wholesaleclearanceoutlet.co.uk provides export documentation on request to support customs clearance. We do not guarantee unobstructed customs processing in any destination. Buyers are responsible for confirming that specific product categories may lawfully be imported into their jurisdiction before ordering. We do not provide legal or customs advice for any jurisdiction and recommend that buyers consult a licensed customs broker where required.

10. Pallet composition and stock

Pallets supplied by wholesaleclearanceoutlet.co.uk may contain products across multiple categories, including clothing, electronics, tools, homewares, toys, beauty products and mixed general merchandise. Where a pallet can be itemised, it is listed with a manifest detailing its contents before purchase.

For mixed lot pallets, the exact brand and model composition may vary within the category and condition parameters stated on the listing. A precise selection of individual units cannot be guaranteed for mixed liquidation lots beyond what is specified at the time of listing. Where a manifest is described as representative or as an example, it shows the kinds of goods that may be found and is not a guaranteed contents list. Buyers are encouraged to read each listing carefully and raise any questions with our team before purchase.

11. Minimum order quantities

Minimum order quantities may apply to specific product lines or volume tiers. Where applicable, minimum quantities are stated on the relevant product listing page. Buyers interested in full truckload arrangements should contact our team directly for pricing, logistics and collection or delivery options.

12. Buyers outside the United Kingdom

Buyers in Ireland, the Isle of Man, Jersey and Guernsey are responsible for complying with the import regulations, tax obligations and legal requirements that apply in their location. Any additional costs arising from customs processing, import duties, regulatory requirements or currency conversion in the destination are the buyer’s responsibility. We provide export documentation on request to support this process but, to the extent permitted by law, accept no liability for costs, delays or complications arising from customs or regulatory processes at the destination.

Buyers should confirm the import and VAT treatment that applies to their own registration and location before placing an order.

13. Fraud and order refusal

wholesaleclearanceoutlet.co.uk reserves the right to cancel or refuse any order where there is reasonable suspicion of fraud, payment irregularity, misrepresentation of buyer identity or business purpose, or failure to comply with these terms. Any payment already received for a cancelled order will be refunded in full to the account it came from. We reserve the right to restrict future purchasing access for any buyer found to have engaged in fraudulent activity.

14. Limitation of liability

To the extent permitted by law, the liability of wholesaleclearanceoutlet.co.uk in connection with any order is limited to the purchase price paid for that specific order. We make no representation about the resale value, profit potential or market demand for any product or pallet listed on this website. Buyers are responsible for conducting their own due diligence, including margin assessment and market research, before placing an order. Nothing on this website constitutes financial, legal, investment or business advice.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence and liability for fraud.

15. Governing law

These terms and any dispute arising from transactions conducted through wholesaleclearanceoutlet.co.uk are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Nothing in this section affects the right of a consumer to rely on mandatory consumer protection law in the place where they live, or to bring proceedings in the courts of the part of the United Kingdom where they live. Buyers in Ireland, the Isle of Man, Jersey and Guernsey accept the law of England and Wales as a condition of purchase, save that any rights provided by local consumer protection law that cannot be excluded by contract are not affected by these terms.

16. Policy updates

wholesaleclearanceoutlet.co.uk may update these terms at any time to reflect changes in our operations, services or applicable legal requirements. The current version is always published on this page with its effective date. Continued use of wholesaleclearanceoutlet.co.uk after an update constitutes acceptance of the revised terms.

17. Contact

For any questions about these terms, payment instructions, freight queries or export documentation, contact us directly.

Company name: wholesaleclearanceoutlet.co.uk

Email: sales@wholesaleclearanceoutlet.co.uk

Phone and WhatsApp: +44 7737 960833

Address: Unit N, Waterside Estate, 25 to 27 Willis Way, Poole, Dorset BH15 3TD